Not helping with previous complaint

As discussed in my previous complaint is that the signal is very poor at our house. Now Vodacom has aknowledged that the signal is poor in that area, and they said we must buy a rooter to assist with the problem until the tower is being put up.<br> <br> Now they want us to buy a rooter out of our pocket to help with the signal?? How does Vodacom work, it is not my problem that the signal is poor and then they expect me to buy a rooter with my money because they cannot fix it. Why cant they give me a rooter that helps with the problem out of courtesy.....