ED
Elizna D
1 reviews | Active since Jun 2016
01 Jul 2017, 07:46
Not helping
<p>We have phoned them 5 times and went into a branch to take off the restrictions off my phone!! I cant go on facebook, websites or browse when I use my mobile data!!!! Why can't you fix this as the issue is clearly on your side because when I use a telkom sim card all the problems are gone. I will be moving to a different service provider!!!</p>
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Jul 2017, 08:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jul 2017, 08:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Jul 2017, 16:43Good Day
Kindly respond to the email that was sent to you for further assistance.
Regards
Dc
Best regards,
Vodacom's reply03 Jul 2017, 16:43
Official
Good Day
Kindly respond to the email that was sent to you for further assistance.
Regards
Dc
Best regards,