Not helping
<p>hi I ported my number from Vodacom to mtn about 2 weeks ago. I can receive mtn and cells number or landlines to my new mtn number. But I can't receive Vodacom number to my new phone and it keeps going to my old Vodacom SIM card I've called in many times to Vodacom and they say they send emails to the people who can fix it and it's been 5 days now and still it's not fixed. Can someone tell me how long will I wait for till it gets fixed. Thanks</p>
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Replies (2)
Vodacom's replyOfficial
11 Jul 2016, 05:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jul 2016, 05:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
11 Jul 2016, 11:16Hi there sorry we keep missing each other. Call me on ***. I'm not going to carry all my phones in me.
's update11 Jul 2016, 11:16
Reviewer Update
Hi there sorry we keep missing each other. Call me on ***. I'm not going to carry all my phones in me.