1 reviews | Active since Sept 2017
Not helpful AT ALL
On the 04th of September I logged a complaint with Vodacom via Hello Peter, thinking that this route might resolve my 2.5 years worth queries with them. O PLEASE, one response with a request to give my personal details to them AND NOTHING ELSE, more than a month later. I am sure you take customer service seriously, or maybe NOT AT ALL. This is unacceptable.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,