NOT HAPPY WITH VODACOM

Item: Vodacom
Rating: 1
Author: Phil L

I was surprised when Vodacom phoned me and said i can "upgrade" my data contract from 100gb to 200gb and only pay in a R10 difference and with that i will get a Vodacom smart tab 8. first i told the vodacom employee i wasnt interested and he pushed me a little more. i gave in and went for the "upgrade" I told him i didnt need a tablet and that this is the small tablet. he told me that this was the big tablet.

a small tablet was just delivered and my word is this a piece of ****.

Vodacom...please collect this piece of **** from me and reverse the "upgrade" it has taken me about 20min just get the thing to the home screen because its so slow

not very happy that you would push such a piece of **** on a free deal situation

Helpful (0)

Replies (3)

Vodacom's replyOfficial

29 May 2025, 10:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply29 May 2025, 10:24

Official

Phil L's updateReviewer Update

05 Jun 2025, 08:14

Hi there, on my app it is still showing incorrect balances which indicates that it is not reversed as yet

Phil L's update05 Jun 2025, 08:14

Reviewer Update

Hi there, on my app it is still showing incorrect balances which indicates that it is not reversed as yet

Phil L's updateReviewer Update

02 Jul 2025, 12:57

My whole vodacom statement is now f34cked!!
many calls with vodacom to try and rectify this

Phil L's update02 Jul 2025, 12:57

Reviewer Update

My whole vodacom statement is now f34cked!!
many calls with vodacom to try and rectify this