RM
Refilwe M
1 reviews | Active since Aug 2020
03 Mar 2021, 23:04
Not happy with vodacom
M not happy at all because last year November I bought a contract phone from them, i bought galaxy A11 I was supposed to pay R100 something and December they deduct the amount that we agreed according to contract but month end of January and February they deduct R300 from my account, I want my money back before I reversed it because I can't pay R300 for useless phone noo, m not happy with them.
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Vodacom's replyOfficial
04 Mar 2021, 07:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2021, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team