JH
Jason H

1 reviews | Active since Feb 2019

23 Feb 2019, 06:57

Not happy with Vodacom

I am bitterly disappointed with Vodacom and will never ever, ever use them again. I have repeatedly posted on hello Peter with no satisfaction. Once the last contract expires I will be closing it and moving my business to another service provider.

My new number is ********** 645

I I canceled a data line last year with them and haven't used it since then now all of a sudden I get phone calls asking me to pay for the data line. Really this is disgusting vodacom.

0
Replies (2)
Vodacom
Vodacom's reply23 Feb 2019, 14:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        
Vodacom
Vodacom's reply25 Feb 2019, 15:51
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved and you've been advised accordingly.
Regards
Vodacom Consumer Website Team