MM
Mika M

1 reviews | Active since Jun 2020

07 Apr 2025, 16:08

Not happy with the service

I'm not happy with Vodacom I cancelled my contracts prematurely and they took all the minutes by notifying me after the number has already been updated to prepaid. I try calling and the voice thing says i have been making a lot of calls lately and cannot get through. Went to Vodacom shop neary by the lady did not seem like she what to help

0
Replies (3)
Vodacom
Vodacom's reply08 Apr 2025, 08:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
MM
Mika M's update09 Apr 2025, 13:20
Reviewer Update
Hi Vodacom

Can someone please Call me regarding my complaint
MM
Mika M's update10 Apr 2025, 10:48
Reviewer Update
I'm getting ****ed with Vodacom as I have hern patiently waiting for a call regarding my complaint, why do I need to write thousands request just because I missed one call. Can someone urgently please get back to me