VI
Veronique I

1 reviews | Active since May 2017

21 Sept 2017, 18:40

Not happy with phone delivered

Why is it so difficult to phone Vodacom. For years now. But when they phone you to sell something they always fast. They sold me a phone and it was delivered today. The phone was falsely advertised and the wrong phone was sent now how on earth do I get hold of Vodacom??

0
Replies (1)
Vodacom
Vodacom's reply22 Sept 2017, 06:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team