DP
Dennis P
1 reviews | Active since Jan 2019
19 Sept 2019, 22:35
not happy
ag to who ever it may concern, still no luck from this useless service provider..... I'm heading for 2 months that I can't use my phone but I must pay for it?????? but if I cancel my debit order I receive a summons to court of failer of payment or receive a cancelation fee..... but what cancelation if I don't have the f@&king use of a telephone.... just plain pathetic if u ask me. I will not recommend anybody to go to vodacom they can't even phone to say what's the problem!!!!!!!!!
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Vodacom's replyOfficial
20 Sept 2019, 07:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2019, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
30 Sept 2019, 13:32Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply30 Sept 2019, 13:32
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team