NM
Nteseng M

1 reviews | Active since May 2024

22 May 2024, 11:08

NOT HAPPY AT ALL WITH THE SERVICE AT THE OUTLET

I BOUGHT A PHONE FROM VODACARE RUSTENBURG AND INSURED MY FONE IN DECEMBER AND APPARENTLY MY FONE IS NOT INSURED NOW. THEY ARE BLAMING A EMPLOYEE THE LEFT THE SHOP, I AM NOT HAPPY AT ALL I HAVE BEEN A LOYAL CUSTOMER AND I AM NOT GETTING VALUE FOR MONEY I AM NOT HAPPY AND VERY DISAPPOINTED AT THE WAY THIS ISSUE IS BEING HANDLED

0
Replies (1)
Vodacom
Vodacom's reply22 May 2024, 12:01
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team