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Pamela N
1 reviews | Active since Nov 2020
14 Sept 2025, 14:17
Not happy at all
I bought a router from pep I saw it on line it said upon new Sim card registration I will get 50GB day and 50 GB night, when I bought it only find am not getting it 😳I will get 2GB and 2GB and that's a maybe there's a possibility I may not get it but on the sim card it's written I will. I am very frustrated I did not buy the router from other retailers because of that special 50GB +50 GB I was getting at pep.. I need explanation and I need my data to uploaded on my router because Pep and Vodacom seems like they adverti*****t is a lie for us to buy things from them only to find we won't get what is promised.. I have attached proof.
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Replies (2)Vodacom's replyOfficial
14 Sept 2025, 16:03 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply14 Sept 2025, 16:03
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
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Pamela N's updateReviewer Update
15 Sept 2025, 10:35No consultant has reached out to me
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Pamela N's update15 Sept 2025, 10:35
Reviewer Update
No consultant has reached out to me
