Not happy at all and need to use this urgently.

Item: Vodacom
Rating: 1
Author: Rodrigo L

Upgraded my data account on 24 November 2022 and received router 30 November 2022.Today 05 December 2022 I want to use the new contract because I took this out for a reason. Vodacom system states that it is future open and it was suppose to be completed as the was upgraded last month. According to the vodacom system it will only be in use from 01 January 2023.

I want to use it immediately because this was upgraded before the time I really need it.

Looking forward for your urgent correspondence.

Best Regards Rodrigo Losper ***

Helpful (0)

Replies (1)

Vodacom's replyOfficial

05 Dec 2022, 10:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply05 Dec 2022, 10:15

Official