1 reviews | Active since Nov 2016
Not Happy At all
I really don't understand, I get a sms at 08:56 am saying I have less then 19 MB and after a minute I have another sms saying I have less then 10 MB. All my back ground data has been disabled and I wasn't on any apps that use data, I only had the data on... What the hell is going on with vodacom, after another hour, I have no data completely. I seriously want this contract cancelled, I'm done!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Thank you for the posting; we regret taking note of your experience.
Please ensure your mobile data is switched off when using wi-fi because smart phones have the ability to switch between the two.
You can also load a third party application called My data manager from play store/app store. This application will record applications using data as well as the amount of data being used (going forward).
We have loaded some data on numbers ending with 79 and 56.
Regards
Moddy
Good day
Thank you for the posting; we regret taking note of your experience.
Please ensure your mobile data is switched off when using wi-fi because smart phones have the ability to switch between the two.
You can also load a third party application called My data manager from play store/app store. This application will record applications using data as well as the amount of data being used (going forward).
We have loaded some data on numbers ending with 79 and 56.
Regards
Moddy