NOT HAPPY ABOUT THE SERVICES & MESSING WITH CREDIT

I APPLY FOR A CELLPHONE CONTRACT ON THE 10 NOVEMBER 2015. REFERRAL NUMBER-***0. THE APPLICATION WAS DONE. AND AFTER THE APPLICATION FOR REFERRAL NUMBER ***0 HAS BEEN APPROVED. EVERYTHING WAS DONE, BUT HE HAD A PROBLEM TRANSFERRING MY VODACOM NUMBER TO THE NEW PHONE. THAN THE AGENT TOLD ME HE HAVE DO THE APPLICATION OVER AGAIN. WHICH HE DID WITH REFERRAL NUMBER ***9. WHICH WAS DECLINED. I'M VERY DISAPPOINT THAT YOU GUYS APPROVED MY APPLICATION THAN ALL OF A SUDDEN IT WAS DECLINE.