1 reviews | Active since Jan 2017

05 Jan 2017, 17:23

Not Happy

<p>So I've been a loyal Vodacom subscriber for a long time and actually worked for them 2,5 years.</p> <p>Wanted to get new lines today and they tell me I've got to many lines? I am paying 2K pm at this stage in anyway I want 2 lines of 199 each I can afford it. Not once has vodacom waited for me to pay them is this how vodacom treats their loyal paying customers? If so I will move with a smile. I'm sure Cell C will buy out my lines and be happy to give me the service I deserve.</p>

0
Replies (2)
Vodacom
Vodacom's reply06 Jan 2017, 07:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply06 Jan 2017, 07:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,