1 reviews | Active since Jun 2016
Not happy
<p>I went on to *111# and selected a wrong funtion.</p> <p>I selected Wi Fi bundles for R99 rand.</p> <p>I spoke to a customer service on 082 111 and spoke to a very nice agent Taheer Naidoo he is from CapeTown and ask him if its possible that he can chage it to a normal data bundle. He put me hold and ask His supervisor Phindile if he can change the wifi bundles to normal data bundles and he informed Taheer that they are unable to do it. I did not ask for a refund I just ask to change the wifi bundles back to normal data bundles. I reside in a very samll area and we dont have a WI HOT SPOT IN THE AREA.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Kindly be advised your Hellopeter Incident has been reviewed and addressed, please refer to our recent telephonic consultation.
Warmest Regards
Elroy Brickles
Best regards,
Kindly be advised your Hellopeter Incident has been reviewed and addressed, please refer to our recent telephonic consultation.
Warmest Regards
Elroy Brickles
Best regards,
