PD
PHILLIP D

1 reviews | Active since Apr 2016

18 Apr 2016, 13:20

NOT HAPPY

HELLO<br> <br> I AM NOT HAPPY WITH THE RESPONSE WE ARE GETTING ON OUR APPLICATION FOR VODACOM BROADBAND LTE WI-FI,IT AS APPROVED ON THE FIRST OF MARCH,ON NUMEROUS OCCASSIONS WE WHERE CONTACTED REGARDING THE INSTALLATION ,BUT TO DATE NOTHING HAS HAPPENED.I'M TIRED OF BEEN THROWN FROM PILLAR POST TECHNICIANS HAVE VISITED THE SITE AND THEY KEEP TELLING US THEY ARE WAITING FOR VODACOM.IF VODACOM CANNOT GIVE US THE SERVICE THEN PLEASE LET US KNOW,IT WILL BE BEST THEY CANCEL THE APPLICATION AND ALL OUR VODACOM CONTRACTS.<br> WE ARE TRYING TO CALL BERTUS (VODACOM)AND HE KEEPS ON SENDING TEXTS THAT HE IS NOT AVAILABLE.<br> WE ARE TIRED OF WATING OUR BUSINESS IS SUFFERING BECAUSE OF THIS INCONVENIENCE.

0
Replies (1)
Vodacom
Vodacom's reply18 Apr 2016, 15:56
Official
Hello phidzad,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team