rS
robert S

1 reviews | Active since Dec 2014

01 Jun 2018, 11:11

not happy

i signed a 24 month contract with Vodacom thru Lethabo Kalamula 100GB for R449 per month !, my account number : ********** 0 , but im being deducted R705.62 this month ?? ,they havnt given me a copy of my contract ! ,no invoice/statement or any info where I can see why im being overcharged !! ??? im also trying to get them to port my landline (not easy)

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2018, 11:49
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Best regards,