LM
Lehlogonolo M
1 reviews | Active since Dec 2024
06 Dec 2024, 19:37
Not happen with vodacom fiber savice
My mother has a problem with vodacom she got fiber from vodacom from 1 November 2023 it started working from 1 of January 2024 thhe fiber line is away dropping and we have been calling vodacom to fix the problem they fix it for 1 minutes when we call them as soon we drop the call with vodacom consultant then the line worj for 1 minutes then it dropped again we been calling vodacom every day since January until now in December so my mother is not happy at all so we will not recommend vodacom home fiber to family members friends because they do have to execute what my mother is expecting that is not right what vodacom is doung
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Replies (1)Vodacom's replyOfficial
07 Dec 2024, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2024, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
