1 reviews | Active since Dec 2013
Not good
<p>About 2 months ago i upgraded to phone 7 on a red business account and was told that i would receive 10 GIG extra data the following months - i am still waiting for that, then i was also phoned by a vodacom business business unit specialist whoc convince me based on my data usage to purchase an additional 2 GIG data contracts including a modem. which to date is not working even after numerous calls and e-mails and i had requested to reverse that and be refunded - the modem has not been collected and i have not been refunded paying for something which does not work. we had changed over to Vodacom from another supplier some time ago in the hope that things would work - but now i am really disappointed. the business consultant also promised to follow up on the 10GIGs but he cannot even find the correct phone number for the big store in Menly i purchased from</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Client
The Sales Team confirmed that they have been in contact with you and a collection for the device was arranged.
Kind regards
Vodacom Consumer Website Team
Best regards,
Dear Client
The Sales Team confirmed that they have been in contact with you and a collection for the device was arranged.
Kind regards
Vodacom Consumer Website Team
Best regards,
the device has been collected but i have not had any correspondence regarding the refund , i have also not had the 10 gig data from when i upgraded my business contract
the device has been collected but i have not had any correspondence regarding the refund , i have also not had the 10 gig data from when i upgraded my business contract
