AR
Andre R

1 reviews | Active since Jun 2016

22 Jun 2016, 06:45

Not given what i was promised with upgrade

<p>I upgraded my contract with vodacom and was told that the upgrade comes with a phone and a speaker. The speaker was out of stock and i have been trying to get the item from them but if you try to speak to vodacom customer care they drop the phone on you. I upgraded my contract on 2nd June 2016 and still not a word from them.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply22 Jun 2016, 09:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team