YI
Yunes I

1 reviews | Active since May 2016

19 May 2016, 10:49

Not getting what you paid for

<p>I have upgraded to a 20G (plus 20G nite) contract with a device for R499 per month, however I am only getting 10g of data. I have called 3 times to the upgrade dept and nothing has been done to rectify this. </p>

0
Replies (2)
Vodacom
Vodacom's reply20 May 2016, 05:45
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
YI
Yunes I's update23 May 2016, 09:15
Reviewer Update
No one from Vodacom has bothered to make contact yet and the problem is still not solved?