Not getting response from Vodacom.

<p>In July I wanted to migrate to the ViP package instead they degraded me to a lower package. At the end of August they deducted 2500rand from my accoun***** been two weeks they say the matter is resolved and will pay back the money but nobody can tell me when! Everyday I speak to an operator and they say they will phone me back but nobody does!If you pay your account late they are very quick to cut the lines of your phone but now when they ow you money it takes forever!I am very disappointed in the service of Vodacom</p>