CJ
Carmen J
1 reviews | Active since Sept 2013
18 Oct 2019, 11:12
Not getting feedback Query outstanding almost a month
Vodacom can I please get feedback. My query is dragging and no one is assisting. This query is since Sep. I'm seriously not happy with your service. I cant access my bank app and I'm limited to other things as well.. And I refuse to put the limit up on my open line. The arrogance is getting a lot.
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Replies (2)
Vodacom's replyOfficial
20 Oct 2019, 15:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Oct 2019, 15:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
01 Nov 2019, 12:27Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been contacted by our Hello Peter Team and assisted. RegardsConsumer Website Team
Vodacom's reply01 Nov 2019, 12:27
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been contacted by our Hello Peter Team and assisted. RegardsConsumer Website Team