JA
Jacobus A
1 reviews | Active since Mar 2009
17 Mar 2015, 08:03
Not getting any good response from Call centre.
Good day<br> <br> I have logged 2 calls for my m-pesa card. Every time I have received a ref number, but that's all. Nothing happened after that. SR = A1-X09L-RI42M2. The second and real problem is that I cannot use my m-pesa card at the merchants. My account has been blocked. Must it really be so difficult to fix and must I really resort to external sources?
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Vodacom's replyOfficial
17 Mar 2015, 10:25Hello Cobusa,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply17 Mar 2015, 10:25
Official
Hello Cobusa,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites