Not getting a hold of the call centre
<p>Good day</p> <p> </p> <p>I have completed the incorrect email address for registration and there are no links to rectify this. As a result, the email to activate the registration was sent to the incorrect email address and now I cannot use my online service.</p> <p>I am not getting a hold of anyone at the call centre it just rings and the call me back calls back and then before anyone is on the line, the call cuts off.</p> <p> </p> <p>I need to access my online vodacom profile.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
