NO
Nabeel O
1 reviews | Active since May 2013
10 Jan 2022, 14:52
Not fulfilling Contractual Obligations.
My contract upgrades for both my numbers were not fulfilled with both upgrades missing bolt on bonus minutes and data. This is my second time complaining with this issues still not being resolved fully. Keep on calling into the customer care centre and I keep on being shoved around. Terrible service.
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Vodacom's replyOfficial
10 Jan 2022, 16:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2022, 16:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team