Not following up ***** case

<p>I was a victim of ***** where a person used my identity to open an additional contract on my name. How Vodacom could allow this in the first place blows my mind. Do they not do any checks? So I reported it and sent them the complaint. Nothing for months. Called them and they said nothing outstanding on my name so I assume the case is settled. Now a get calls from an attorney saying I owe Vodacom a huge amount of money. I sent the lawyer the same documents I sent Vodacom and she said she would send it to Vodacom. Still to receive any feedback from either party... I want this sorted Vodacom, and I do not want any adverse entries on my credit score as a result of your lack of security measures.</p> <p> </p>