TM
Thato M
1 reviews | Active since Aug 2021
31 Aug 2024, 09:47
Not Fair!
I’m so angry. Vodacom keeps on taking data out of the blue. Beginning of the month of August, it took my 10gb of data out of nowhere…now it took my 20gb data, I didn’t even use it because I’ve been in the house and I have WiFi in the house. This is NOT the first time, hence this time around I’m fed up!!! This is not on!!
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Vodacom's replyOfficial
01 Sept 2024, 18:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2024, 18:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team