1 reviews | Active since Nov 2016

11 Nov 2016, 20:52

Not fair

<p>My wife was trying to take a contract on line of which it was approved and the only thing that was supposed to be done was just to confirm her details. And the person who was helping her didn't even bother to call her again yet telling her what was running short on her side. From my experience it takes a day to receive a telephone contract to be delivered. Today she went to wonderpark as she was told she has to wait another 2 month because her contract was declined... How because it was approved and readu to be delivered only thing was to confirm her details. Her number is ********** 926 and she wanted to port her number as she thought vodacom is or was the best network.</p>

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Replies (1)
Vodacom
Vodacom's reply12 Nov 2016, 07:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,