Not even worth one star - My Vodacom experience.

So I upgraded to a new LG G6 last year at the beginning of August, not even one month later the phone broke and I sent it in for a repair. After that the phone got sent back because they forgot the volume buttons (incompetence). After that the speaker of the phone wasn't working properly ( I could hear people but people couldn't hear me on calls). I sent the phone back and they "repaired" it, after which it passed the quality assesment process.. So they return the phone to me and it still isn't working. So I take it back to them and demand a new phone. They send it in again and two weeks later I receive the same faulty phone once again so I refuse to take it and I tell them to send it back for an exchange. Vodacom then gives me the job card showing that I requested a new phone. So after the phone has been in 5 times now, I still have no phone because the Advanced Repair Centre says it passed the quality assesment process (like it did al 4 previous times and still wasn't working). I give the repair centre a call and still the phone is send back to me because "we didn't request" an exchange. But my job card shows I did. Friday the 9th of Feb I will be without a phone for a month because of the incompetence vodacom has shown me. I will never recommend Vodacom to anyone ever again. I would love to move to another service provider,but I signed a two year contract with them. I am fed uo with the competence. AND TO TOP IT ALL OFF, WHEN I CALLED THE REPAIR CENTRE, THEY PUT THE PHONE DOWN IN MY EAR WHILE I WAS TALKING TO THEM TWO TIMES.