BT
Barend T
1 reviews | Active since Jan 2013
16 Jul 2019, 22:30
Not even responding to hellopeter reports anymore
Not even responding to hellopeter reports anyore, THAT is how PATHETIC vodacom's service has become!! I'm still waiting some sort of confirmation that my vodacom contract has indeed been cancelled!!
To anyone reading this, STAY AWAY FROM VODACOM!!! DON'T SIGN A CONTRACT WITH THEM, THERE IS NO RESOLVE FOR ANY PROBLEMS, AND IT SEEMS, NOT STRAIGHT FORWARD EITHER GETTING OUT OF A CONTRACT AFTER THE 24 MONTHS!!!
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Replies (2)
Vodacom's replyOfficial
17 Jul 2019, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jul 2019, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Jul 2019, 16:16Good day Customer
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Best regards,
Vodacom's reply22 Jul 2019, 16:16
Official
Good day Customer
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Best regards,