1 reviews | Active since May 2012
Not even pathetic just NO SERVICE
<p dir="ltr" style="margin-top: 0px; margin-bottom: 0px; color: #000000; font-size: 10.752px; line-height: 20px; font-family: sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #ffffff;">29/10/2016 I suffered sudden seveare hearing loss to the extent that Specialists and CT Scans can only diagnose as hearing loss unspecified.<br />This caused that I could not start my new job 01/11/2016 and still is the case. With my wife's help doing the phoning,cause I can't hear sufficiently, for me I approached Vodacom to cancel my cellphone contract due to unforseen circumstances and just need the settlement amount to do this. Someone offered to help me,give me the money to do this not to have a bad credit record,cause come en November 2016 I have no income and no debit orders will go off. <br />So after a lot of phone calls with no success and emails sent still no responce what so ever and the clock is ticking.</p> <p dir="ltr" style="margin-top: 0px; margin-bottom: 0px; color: #000000; font-size: 10.752px; line-height: 20px; font-family: sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #ffffff;">I did my part in sending all my details as required..............</p> <p dir="ltr" style="margin-top: 0px; margin-bottom: 0px; color: #000000; font-size: 10.752px; line-height: 20px; font-family: sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #ffffff;">1) Hi my name is Joseph Hume Du Toit. ID number : ********** 003087</p> <p dir="ltr" style="margin-top: 0px; margin-bottom: 0px; color: #000000; font-size: 10.752px; line-height: 20px; font-family: sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #ffffff;">2) Cellphone number in question : ********** .</p> <p dir="ltr" style="margin-top: 0px; margin-bottom: 0px; color: #000000; font-size: 10.752px; line-height: 20px; font-family: sans-serif; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: #ffffff;">3) E-mail address for correspondance is same as sent from :<a dir="ltr" style="color: #4285f4; border-style: none; outline: transparent none; -webkit-transition: all 0.2s linear; transition: all 0.2s linear;">4) Please I require a settlement amount on my Contract due to unforseen circumstances.</a></p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Ja well this is the second exact same mail I have received with still no response from Vodacom.
Ja well this is the second exact same mail I have received with still no response from Vodacom.
Cell : **********
Cell : **********
29/10/2016 I suffered sudden seveare hearing loss to the extent that Specialists and CT Scans can only diagnose as hearing loss unspecified.
This caused that I could not start my new job 01/11/2016 and still is the case. With my wife's help doing the phoning,cause I can't hear sufficiently, for me I approached Vodacom to cancel my cellphone contract due to unforseen circumstances and just need the settlement amount to do this. Someone offered to help me,give me the money to do this not to have a bad credit record,cause come en November 2016 I have no income and no debit orders will go off.
So after a lot of phone calls with no success and emails sent still no responce what so ever and the clock is ticking.
I did my part in sending all my details as required..............
1) Hi my name is Joseph Hume Du Toit. ID number : ********** 003087
2) Cellphone number in question : ********** .
3) E-mail address for correspondance is same as sent from :4) Please I require a settlement amount on my Contract due to unforseen circumstances....hellopeter.com takes out ID & cell number for safety reasons. I'm sure you can look up on your systems for JH DU TOIT or make some other plan. BUT NO CUSTOMER SERVICE JUST DOES NOT FEATURE IN VODACOM'S VOCABULARIE,SO PEOPLE KEEP TELLING ME.
29/10/2016 I suffered sudden seveare hearing loss to the extent that Specialists and CT Scans can only diagnose as hearing loss unspecified.
This caused that I could not start my new job 01/11/2016 and still is the case. With my wife's help doing the phoning,cause I can't hear sufficiently, for me I approached Vodacom to cancel my cellphone contract due to unforseen circumstances and just need the settlement amount to do this. Someone offered to help me,give me the money to do this not to have a bad credit record,cause come en November 2016 I have no income and no debit orders will go off.
So after a lot of phone calls with no success and emails sent still no responce what so ever and the clock is ticking.
I did my part in sending all my details as required..............
1) Hi my name is Joseph Hume Du Toit. ID number : ********** 003087
2) Cellphone number in question : ********** .
3) E-mail address for correspondance is same as sent from :4) Please I require a settlement amount on my Contract due to unforseen circumstances....hellopeter.com takes out ID & cell number for safety reasons. I'm sure you can look up on your systems for JH DU TOIT or make some other plan. BUT NO CUSTOMER SERVICE JUST DOES NOT FEATURE IN VODACOM'S VOCABULARIE,SO PEOPLE KEEP TELLING ME.