Not even one Star worth!!!
<p>Super Excited customer who Upgraded on Friday 15 July 2016</p> <p>Everything was generated and I would have received my new package on Monday 15 July 2016</p> <p>After several phone calls, 7 different people, two managers and 4 days later I still do not have my package or any order number as my order number was incorrect according to them. My friend who upgraded on Monday afternoon, received his package Tuesday just after 9 am???? </p> <p>And the very best part is, not one of those several phone calls was made from Vodacom to myself, I had to phone them every single time to follow up on my order as they only promise to return the call but never did.</p> <p>Still I have no order number and no package and still no call back.</p> <p>This is the worst service I have ever experienced!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
