CW
Chantal W

1 reviews | Active since Nov 2014

14 Nov 2016, 16:10

NOT even Hello peter complaints worries vodacom

<p>VODACOM, VODACOM!!! How furious I am with you and your poor service and feedback. 10 November I wrote a review on Hello Peter explaining that YOU TOOK the debit order ( meaning YOU GOT your money) and my contract has been cancelled with notice given to you, that same day I got a call from Regida asking me the EXCAT same questions your *********** call centres asked us and said she will follow up on them resolving the matter, since then NOT a blinking peep from anyone. Today I wrote on the reply i got from you on hello peter and said if I dont hear from you by close of business today and have my issue resolved I will take this further. So I will be writing a review on Hello Peter every day and will go to the CPA and report you! I now have had enough!!!! You dont even deserve a freaking star, they need to offer us the poo emoticon on here.</p>

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Replies (1)
Vodacom
Vodacom's reply15 Nov 2016, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team