DS
Douw S

1 reviews | Active since Apr 2011

08 May 2022, 17:08

Not even god can get hold of a human to speak to at your call centre.

For fk sakes Vodacom. I just got a prepaid SIM and sitting with a problem. Not even god can get hold of a human to speak to at your call centre. Simple question. How can I speak to a human at Vodacom to help me. Please don't tell me to dial 135 and press option 4!

0
Replies (1)
Vodacom
Vodacom's reply08 May 2022, 17:51
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team