RS
Reezan S
1 reviews | Active since Aug 2011
23 Sept 2020, 14:29
Not even a customer and I'm irritated by their process
I have been trying all day to communicate with Vodacom regarding a contract I closed in 2017 however it still reflects active on my credit record. I cannot seem to finish a conversation with any consultant without being cut off.... I cannot loadge a complaint becouse their platform is not user friendly at all.
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Vodacom's replyOfficial
24 Sept 2020, 07:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Sept 2020, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team