JS
Janean S

1 reviews | Active since Aug 2016

27 Jun 2017, 13:18

Not even a bit surprised.

<p>On the 5th of June 2017 I wrote a review on Vodacom for their poor service. An email was sent to us by Roderique Lategan on the same day and we thought, excellent it will finally be sorted out! Well to no surprise at all we rep**** with the relavent (and little) paperwork we had that was requested and to this day it has just been left. No replies. No answers. Nothing. To be quite frank if we recieve a letter once again in the mail about being blacklisted or under debt review, we will be meeting with a lawyer. This is not amusing anymore. </p>

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Replies (1)
Vodacom
Vodacom's reply27 Jun 2017, 13:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,