Not doing what they say they are going to do

So on the 16/2/15 I upgraded online on there website they say next day delivery. So I am getting very exited my new phone should be delivered by the 17/2/15. On the 16/2/15 I call them to change the delivery address (they supposedly changed the address). On the 17/2/15 I call again - The parcel will be delivered to RAM on that they I can expect delivery on the 18/2/15. Today the 18/2/15 I call RAM (3-4 times) - they are still waiting for confirmation/authorisation that they can deliver the parcel should they get this today they can dispatch the parcel to be delivered on the 19/2/15. When I called Vodacom (also about 3 -4 times today) they have supposedly send the confirmation/authorisation to RAM and the delivery address is not correct. <br> <br> Vodacom tells me constantly that I must confirm with RAM, at this stage I think they don't care about there customers.<br> <br> By the time the 19/2 they are well past their next day delivery, and since RAM have not yet received confirmation/authorisation for Vodacom I don't see it happening.<br> <br> I really think it time to change networks<br> <br>