Not doing as promised

<p>I wrote a review yesterday about bad service regarding my debit order and Mobile Wi-Fi account yesterday. This morning I got a reply saying that someone will call me shortly (see below copy and paste). But still no one has come back to me. </p> <p>Official business reply:<br />Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team</p>