Not disclosing account information to account holder

<p>After 10 calls ranging from 45minutes to over an hour and going into the Cresta store twice,I am still to receive my itemized billing to state where an account of R14 709-90 came from!! When holding on they state they will call me back and this never happens! Unreliable is un understatement.It seems asif Vodacom has something to hide as they are not sending me my statements to show where the high account is coming from!Many others also sit with this problem and it looks like Vodacom is taking advantage of people who actually pay their bills! Can someone lift their fingers and do their job and send me my itemized billing info I have been begging for for months now!!! You abviously do not know what service is! I will make sure to inform anyone who asks that they must never enter into a contract with Vodacom.You charge exorbitant bills but can't explain where the amount comes from! Really!?Ntombi promised to phone back,never did, Unis never phoned back, Lebo neither and surprise still no statement! I will not pay this account if you cant tell me for what I am paying.Then you'll phone me,lets do it that way:)</p>