not delivering the product, claiming the customer

Hello,<br> I am a tourist visiting sa. I bought a local simcard with 1gb and airtime of 275R from the shop at arrival hall at JNB. I was told that all was uploaded and I am set to go. 4 days later and without any warming, my airtime expired. I approached a random vodacomshop and found out my 1GB was not loaded and I surfed with the 275R. I asked over the phone to get my 275R back as balance for allowing me to call within SA and get what was originally the product I had bought, but the rude, horrible and very non services friendly manager blamed me for not reporting his mistake earlier and refuses to correct his mistake and give me the airtime back unless I buy new airtime balance from him.<br> This is disgraced!! How can I be put to blame on Vodacom mistakes?! How do you speak to customers?! How do you treat tourists?!! Why does the manager refuses to day he is sorry?!<br> I demand to be treated fairly and provide me the 275R back.<br> <br> P.s.<br> <br> I am still waiting for his manager to call me back!