Not delivering on upgrade deals.

Vodacom Online aren't keeping to their promises when it comes to upgrades. They will advertise deals, sell you those deals then not fulfil their obligations blaming handset providers etc. The same has happened to many people.

They offer no sympathy or solutions in honouring any deals which is disappointing.

Even escalation to customer services team is futile, I had my account "deleted" when I raised the matter with them. It took weeks for Vodacom to rectify this.

Don't bother pre-registering for deals, as they won't even honour that.

Would rather cancel contract then do deal with service providers like Vodacom who are ripping the ring out of their customers. Shame on you Vodacom, you need a reality check.