Not debuting and blacklisting

I called your call center I left messages on Twitter and you chose to ignore me. Now my credit score is down 32 points because of you ****ers. My agreement was 149 on the contract added with the pro rata was 220 but you chose to debit 350 and I saved money for you to debit yet you reduced my points I keep getting calls from your 9 number phone but no one speaks whn I answer make this right fix it I'm very furious you are in the wrong ****