pS
precious S

1 reviews | Active since Jan 2015

19 Sept 2016, 12:53

Not Credited in full

<p>I made a mistake by buying wi-fi bundles instead of data bundles for my mordem sim card ********** 363, after logging a quiry I was called by a vodacom consultant who quickly helped me with my quiry, & I'm trully grateful for the quick assistance as He told me that He will credit my account with the amount I used to buy wi-fi bundles & yes He did but only credited the first 2 but not the other 3 </p>

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Replies (1)
Vodacom
Vodacom's reply19 Sept 2016, 12:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,