1 reviews | Active since Aug 2012
Not contacted by Vodacom after Notifying i was ****** by them
<p>****** again by Vodacom My contract came to an end a few months and I phoned vodacom and cancelled it . I looked at my bill this month and realised that Vodacom has been charging me for another contract (over R200.00 per month). I phoned the helpdesk (111) several times and have been pushed to various departments with no-one capable of assisting. I need Vodacom to cancel this contract immediately and reverse any charges incurred. I have not signed any documents for a new contract nor have Ireceived a new phone. How can they do this. How many other innocent people have been exploited like this?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still waiting for someone to contact me Vodacom.
Still waiting for someone to contact me Vodacom.
Still getting ******..charged 247.49 again. N service on the phone..says not registered on network. Credit me and stop robbing me. Cancelled this contact and still getting charged. Went to Telkom got a new contract so happy with their service. Went to MTN got a contract for my daughter ..shes so happy. Me i'm p*ssed off with their theft unhappy with the service. Something needs to be done ..culprits need to get fired
Still getting ******..charged 247.49 again. N service on the phone..says not registered on network. Credit me and stop robbing me. Cancelled this contact and still getting charged. Went to Telkom got a new contract so happy with their service. Went to MTN got a contract for my daughter ..shes so happy. Me i'm p*ssed off with their theft unhappy with the service. Something needs to be done ..culprits need to get fired
