NS
Nosiphelo S

1 reviews | Active since Jan 2019

19 Nov 2022, 09:55

Not complying to the agreement

I really did not want to take this sim contract and they kept on convincing me how it would be my benefit but now I am not what was promised to me. First of all I was told my monthly installment will be R149 yet am not paying that amount, secondly I was told I'll have night owl yet it does not register on their side when using the services let alone when am out of anytime data their services like YouTube data doesn't work at times.

0
Replies (1)
Vodacom
Vodacom's reply19 Nov 2022, 11:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team