MG
Marius G
1 reviews | Active since Oct 2019
14 Dec 2020, 12:43
Not completing contract.
Called vodacom and upgrade not amended as promised. Ran out of blue A01 stock, but I told then Black colour is okay.
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Replies (2)
Vodacom's replyOfficial
14 Dec 2020, 13:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Dec 2020, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Dec 2020, 15:37Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, you have confirmed that you have been assisted with regards to your query. Regards Consumer Website Team
Best regards,
Vodacom's reply14 Dec 2020, 15:37
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, you have confirmed that you have been assisted with regards to your query. Regards Consumer Website Team
Best regards,