CK
Cordelia K

1 reviews | Active since Feb 2015

26 Feb 2015, 11:42

Not Communicating and Inappropriate Billing

Good Day<br> <br> I had a work phone and Vodacom was the service provider. Vodacom they say I owe them R7735.00. they have never sent me account Statements to show that my account is accumulating this much. I've logged a complaint with Vodacom on the 06th of November 2014 asking them to explain this amount to me, they never came back to me regarding this. <br> I went to the bank to make a loan and only to find out that I've been Blacklisted. Vodacom have never communicated that they would take such actions against me. I have nothing that proves that they told me about this Blacklisting. <br> My life has come to a stand due to this Blacklisting. I want Vodacom to clear my name with immediate effect. this is just not acceptable, I cant be living live this.<br> <br> please contact me on ***<br> <br> your assistance in this regard will be highly appreciated<br> <br> Regards <br> Cordelia Kekana

0
Replies (1)
Vodacom
Vodacom's reply27 Feb 2015, 07:56
Official
Hello CMATSHEPO,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team